Privacy policy

Introduction & Scope

At Morokka, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with www.morokka.com.

By using our website, you agree to the practices described in this policy. We’re committed to being transparent about how we handle your data and to complying with applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant regulations.

Effective Date: January 5, 2026

Information We Collect

We collect different types of information to provide you with the best possible experience on Morokka. Here’s what we collect and how:

Information You Provide Directly

When you interact with www.morokka.com, you may voluntarily provide us with personal information, including:

  • Contact Information: Name, email address, phone number
  • Account Information: Username, password (if you create an account)
  • Communication Data: Messages, inquiries, or feedback you send us
  • Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
  • Travel Preferences: Destination interests, travel dates, accommodation preferences
  • Newsletter Subscriptions: Email address when you sign up for our mailing list
  • Survey or Contest Data: Responses to surveys or entries in promotions

Information Collected Automatically

When you visit www.morokka.com, certain information is collected automatically through cookies and similar tracking technologies:

  • Device Information: Browser type, operating system, device model
  • Usage Data: Pages visited, time spent on pages, links clicked, referring/exit pages
  • IP Address: Your approximate geographic location (country, city)
  • Location Data: Precise location if you grant permission through your device settings
  • Cookies & Tracking IDs: Unique identifiers that help us recognize you and track your interactions
  • Analytics Data: Aggregated data about how visitors use our site

This automatic collection helps us understand how people use Morokka, improve our content, and deliver a better user experience.

How We Use Your Information

We use the information we collect for various legitimate purposes, including:

Providing & Improving Our Services

  • Deliver the content, features, and services you request
  • Personalize your experience based on your interests and behavior
  • Respond to your questions, comments, and support requests
  • Improve our website’s design, functionality, and content
  • Conduct research and analytics to understand our audience better

Communication

  • Send you newsletters, travel tips, and promotional content (if you’ve opted in)
  • Notify you about updates to our policies, services, or important information
  • Send transactional emails related to bookings or services you’ve requested

Transactions & Bookings

  • Process payments and complete bookings or purchases you make through our site
  • Verify your identity and prevent fraud
  • Maintain records of your transactions

Legal & Safety

  • Comply with legal obligations and respond to lawful requests from authorities
  • Protect our rights, property, and safety, as well as yours and others’
  • Detect, prevent, and address technical issues, fraud, or security threats
  • Enforce our Terms of Service and other agreements

Marketing & Advertising

  • Display personalized ads on www.morokka.com and other websites
  • Measure the effectiveness of our marketing campaigns
  • Work with affiliate partners and advertisers to offer relevant content

Cookies & Tracking Technologies

Morokka uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, track your activity, and deliver personalized content.

Types of Cookies We Use

Necessary Cookies: Essential for the website to function properly. These enable basic features like page navigation, secure access, and form submissions. You cannot opt out of these cookies.

Performance & Analytics Cookies: Help us understand how visitors interact with our site by collecting anonymous usage data. We use tools like Google Analytics to analyze traffic, measure engagement, and improve content.

Functionality Cookies: Remember your preferences and settings (e.g., language, region) to provide a more personalized experience.

Advertising & Targeting Cookies: Track your browsing activity across websites to deliver relevant ads and measure campaign performance. These cookies are used by third-party advertisers and affiliate partners.

Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to:

  • Block all cookies
  • Accept only certain types of cookies
  • Delete cookies after you close your browser
  • Receive notifications when cookies are being set

Please note that disabling cookies may limit your ability to use certain features of www.morokka.com.

To opt out of targeted advertising, you can visit:

For more details on the specific cookies we use, you can contact us at info@morokka.com.

Third-Party Sharing

Morokka works with trusted third-party partners to provide services, improve functionality, and deliver relevant content. We may share your information with the following types of partners:

Service Providers

  • Hosting & Infrastructure: Companies that host our website and store data securely
  • Email Service Providers: Platforms that help us send newsletters and communications (e.g., Mailchimp, ConvertKit)
  • Payment Processors: Secure payment gateways that process transactions (e.g., Stripe, PayPal)
  • Customer Support Tools: Platforms that help us respond to inquiries

Booking & Travel Partners

  • Accommodation Platforms: Booking.com, Expedia, Hotels.com, Airbnb
  • Tour & Activity Providers: Viator, GetYourGuide, and similar platforms
  • Travel Insurance Companies: Partners offering travel insurance products
  • Airlines & Transportation Services: When you book through our affiliate links

When you make a booking through www.morokka.com, you’ll be redirected to the partner’s website, where their own privacy policy applies.

Analytics & Advertising Partners

  • Google Analytics: Tracks website usage and visitor behavior
  • Facebook Pixel & Meta: Measures ad performance and enables retargeting
  • Google Ads & AdSense: Delivers personalized advertising
  • Other Ad Networks: Third-party advertising platforms that display relevant ads

Affiliate Networks

  • Amazon Associates: When you purchase through our Amazon links
  • Other Affiliate Programs: Travel booking platforms, gear retailers, and service providers

Legal & Compliance

We may disclose your information if required by law, legal process, or government request, or to:

  • Protect our rights, property, or safety
  • Prevent fraud or illegal activity
  • Enforce our Terms of Service or other agreements

Business Transfers

If Morokka is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We’ll notify you before your data is transferred and becomes subject to a different privacy policy.

User Rights & Choices

Depending on where you live, you have certain rights regarding your personal information. Morokka respects these rights and provides you with control over your data.

Your Rights

Right to Access: Request a copy of the personal data we hold about you.

Right to Correction: Ask us to update or correct inaccurate or incomplete information.

Right to Deletion: Request that we delete your personal data (subject to legal obligations or legitimate business needs).

Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances.

Right to Data Portability: Receive your data in a structured, commonly used format so you can transfer it to another service.

Right to Opt-Out of Marketing: Unsubscribe from promotional emails or newsletters at any time by clicking the “unsubscribe” link in any email or contacting us directly.

Right to Opt-Out of Targeted Advertising: Disable advertising cookies through your browser settings or third-party opt-out tools (see Cookies section above).

Right to Object: Object to our processing of your data for direct marketing or other purposes based on legitimate interests.

Right to Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: info@morokka.com

In your request, please specify:

  • Which right you’d like to exercise
  • The information or action you’re requesting
  • Any details that help us locate your data (e.g., email address used)

We’ll respond to your request within the timeframe required by applicable law (typically 30 days). Please note that we may need to verify your identity before processing certain requests.

California Residents (CCPA Rights)

If you’re a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and share
  • The right to request deletion of your personal information
  • The right to opt-out of the “sale” of personal information (note: we do not sell personal data in the traditional sense, but sharing data with advertising partners may be considered a “sale” under CCPA)
  • The right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at info@morokka.com.

EEA & UK Residents (GDPR Rights)

If you’re located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including those listed above. You also have the right to lodge a complaint with your local data protection authority if you believe we’ve mishandled your data.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

Newsletter Subscriptions: We keep your email address until you unsubscribe or request deletion.

Booking & Transaction Records: We retain transaction data for accounting, tax, and legal purposes, typically for 7 years or as required by law.

Analytics Data: Aggregated and anonymized analytics data may be retained indefinitely for research and improvement purposes.

Customer Inquiries: Communication records are kept for as long as necessary to address your request and for a reasonable period afterward for reference.

Account Information: If you create an account, we retain your data until you request deletion or your account becomes inactive for an extended period.

Cookies: Cookie data is retained according to the expiration periods set for each cookie type (ranging from session cookies to several years).

When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Security Measures

Protecting your personal information is a top priority for Morokka. We implement reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

Our Security Practices Include:

Encryption: We use HTTPS (SSL/TLS encryption) to secure data transmitted between your browser and our servers.

Secure Payment Processing: Payment information is processed through PCI-DSS compliant third-party payment processors. We do not store full credit card details on our servers.

Access Controls: Only authorized personnel with a legitimate need have access to personal data.

Regular Security Audits: We periodically review and update our security practices to address new threats.

Data Backup: We maintain secure backups to protect against data loss.

Vendor Due Diligence: We carefully vet third-party service providers to ensure they maintain appropriate security standards.

Important Notice

While we take security seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continually strive to protect your information using industry-standard practices.

If you become aware of any security breach or unauthorized access to your account, please contact us immediately at info@morokka.com.

International Transfers

Morokka is based in [Insert Location], and our service providers may be located in various countries around the world. If you access www.morokka.com from outside [Insert Location], your information may be transferred to, stored, and processed in countries that may have different data protection laws than your country of residence.

Safeguards for International Transfers

When we transfer personal data internationally, we take steps to ensure adequate protection, including:

Standard Contractual Clauses (SCCs): We use European Commission-approved Standard Contractual Clauses for transfers from the EEA to countries without adequate data protection laws.

Data Processing Agreements: We require our service providers to sign agreements that protect your data and limit how it can be used.

Privacy Shield (where applicable): Some of our U.S.-based partners may be certified under relevant data transfer frameworks.

By using www.morokka.com, you consent to the transfer of your information to countries outside your country of residence, including countries that may not provide the same level of data protection as your home country.

Children’s Privacy

Morokka is a general-audience travel website and is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 without verifiable parental consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at info@morokka.com. We will take prompt steps to delete such information from our systems.

If we become aware that we’ve inadvertently collected personal data from a child under 16 without proper consent, we will delete that information as quickly as possible.

Changes to This Policy

Morokka may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, new features, or for other operational reasons.

When we make changes, we will:

  • Post the updated Privacy Policy on this page
  • Update the “Effective Date” at the top of this policy
  • Notify you of significant changes via email (if you’ve provided your email address) or through a prominent notice on www.morokka.com

We encourage you to review this Privacy Policy periodically to stay informed about how we’re protecting your information. Your continued use of www.morokka.com after changes are posted constitutes your acceptance of the updated policy.

Contact Information

We’re here to help if you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information.

Please contact us at:

Email: info@morokka.com

We aim to respond to all privacy inquiries within 30 days or as required by applicable law.

If you’re not satisfied with our response, and you’re located in the EEA or UK, you have the right to lodge a complaint with your local data protection authority.

Thank you for trusting Morokka with your personal information. We’re committed to protecting your privacy while helping you discover amazing travel experiences around the world.

Safe travels!
The Morokka Team